C Level Analytics Blog

Broadband Systems Transformation: Upgrading Away from Legacy billing

Written by C Level | March 16, 2023

"Much has changed for telecom service organizations in recent times. With the focus more narrowly defined on providing faster and more reliable broadband to areas increasingly rural, telecom organizations have evolved to accommodate.The old world of monolithic billing system attempting to "do it all" are over and the modern age of solutions created for a particular purpose is here. Most mid market telecom billing systems have not innovated rapidly enough and have left their customers with dilapidated systems not fit for the modern world. Our strategy involves getting broadband organizations the best BSS/OSS systems available while also providing the best mid-market ERP system, Oracle NetSuite."
- Aaron Lebato, CEO

Legacy Billing System Traits

  • Poor integration capabilities

  • Lackluster user interface

  • Limited ERP/Accounting functionality

  • Expensive or poor customization options

  • Poor ongoing support

  • Rigid, not flexible

  • Lack of visibility and reporting

Modern System Traits

  • Strong integration capabilities

  • Modern and easy to use interface

  • Robust ERP and Accounting functionality

  • Extensive and cost-effective customization

  • Responsive and skilled ongoing support

  • Flexible

  • Excellent reporting and integrates with analytics platforms

  • Cloud technologies

  • Acquisition Ready

Not a Billing System Replacement

Broadband billing systems (BSS/OSS) handle complex billing requirements, provisioning, and mapping functions. NetSuite is not here to replace any of these functions but can greatly improve the ERP functions of the business.

Splitting Off ERP

The most successful broadband organizations are choosing best of breed applications for ERP and BSS/OSS separately. With affordable cloud-based integration platforms like Celigo and Boomi, organizations of any size can now integrate systems together easily, often better than their much larger competitors. After these systems are in place, they are ready to scale without limitation!

 

About C Level

A boutique consulting firm that only hires top consulting and technical talent, C Level is the ONLY NetSuite partner with a narrow focus on broadband. We have been in the industry 7 years and know what broadband organizations need to come out stronger and ready to grow. If you are a broadband organization, you won't find a better partner to take you where you need to go.

Final word

There is no doubt about that it is a race to get fiber in the ground across the nation. Don't let your legacy systems constrain you. The time to enable growth is now not later. With C Level Analytics and Oracle NetSuite, you can have confidence you will have the best systems to scale quickly and effectively and the responsive ongoing support you need.

Not all NetSuite partners are equal. Who you choose as your implementation partner matters a great deal! C Level consultants are miles above the competition in skill, experience, and industry specific knowledge. Get in touch with us today!